Terms of use

Last updated October 09, 2023

 

These Terms of Use (the “Terms”) apply to

 

  • the website http://magicfeedback.io/
  • any of the subdomains of it (the “Website”) and/or services offered by using the Website.

The Website is an official website of Magic Feedback OÜ, 16772806, Harju maakond, Tallinn, Kesklinna linnaosa, Tornimäe tn 5, 10145 (hereinafter referred as the “Company”) .

 

By accessing or using the Website and any services made available through the Website and affiliated websites, if any, (collectively, the "Services"), you ("User" and collectively with others using the Website "Users") agree without any modifications to be bound by these Terms.

 

The Services are provided by the Company, and the terms "we," "us," and "our" refer to this legal entity. The Company may change the scope of the Services or stop providing Services in entirety at any time.

 

These Terms affect your legal rights and obligations, including your right to file a lawsuit in court. If you do not agree to be bound by these Terms, do not access or use the Services.

 

The information made available on our Website may be altered or removed at any time without prior notice. Company reserves the right to change or modify the terms and conditions contained in these Terms, including but not limited to any policy or guideline of the Website, at any time and from time to time at its sole discretion without your prior consent. We will provide notice that a change has been made to these Terms by posting the revised Terms to the Website and changing the "Last Revised" date at the top of the Terms and by emailing Users at their provided email addresses, or by any other means as determined by Company.

 

Subject to applicable law, the method of notification will be left to Company's sole discretion. Using a particular form of notice in some instances does not obligate us to use the same form in other instances, unless Company is duty bound to do so under any applicable law. Any changes or modifications will be effective immediately upon posting the revisions on the Website or at the instant that Company transmits the information to the Users (e.g. via email). These changes will apply at that instant to all then current and subsequent users of the Website. Your continued use of this Website acts as acceptance of such changes or modifications. If you do not agree to the Terms in effect when you access or use the Website, you must stop using it.

PREAMBLE

Company provides the Services related to Magicfeedback.io is a user feedback management platform that uses AI to help businesses make better product decisions. It allows users to:

 

Collect feedback from multiple sources: Magicfeedback.io can collect feedback from a variety of sources, including surveys, support tickets, email, and social media. This makes it easy to get a holistic view of what users are thinking about your product.

 

Analyze feedback at scale: Magicfeedback.io uses AI to analyze feedback at scale, identifying common themes and trends. This can help you to quickly identify areas where your product is excelling and areas where it can be improved.

 

Prioritize feedback: Magicfeedback.io helps you to prioritize feedback based on its importance and impact. This allows you to focus your attention on the feedback that matters most.

 

Take action on feedback: Magicfeedback.io makes it easy to take action on feedback by integrating with popular issue tracking systems and product roadmaps. This helps you to close the loop with users and show them that their feedback is being heard..

 

You agree to use the Services only for the purposes that are permitted by the Terms and any applicable laws, regulations or generally accepted practices or guidelines in the relevant jurisdictions

INTELLECTUAL PROPERTY AND COPYRIGHT OF FEEDBACK MATERIALS.

All information, data and content of a graphic nature, any other subject matter recognized as intellectual property under any applicable laws available on our Website is the property of Company and its related entities and affiliates.

 

You may not copy, duplicate, print or circulate the information of this Website without our prior written consent.

 

You acknowledge and agree that any materials, including but not limited to questions, comments, feedback, suggestions, ideas, plans, notes, drawings, original or creative materials or other information or commentary you provide on our Website or one of our social media accounts, regarding Company or the Services (collectively, "Feedback") that are provided by you, whether by email, posting to the Website or otherwise, are non-confidential and will become the sole property of Company.

 

Company grants you a non-exclusive, perpetual and non-transferable license to use the Website, solely for the purposes indicated herein and you shall have no right to resell or otherwise distribute any content of the Website.

CONFIDENTIALITY OF THE TRANSMISSION OF INFORMATION OVER THE INTERNET

The transmission of data or information over the Internet or other publicly accessible networks may not always be secure and is subject to possible loss, interception, or alteration while in transit. Accordingly, Company does not assume any liability for any loss or damage you may experience or costs you may incur as a result of any transmissions over the Internet or other publicly accessible networks, including but not limited to transmissions involving the Website or email with Company containing your personal information. While Company will make all commercially reasonable efforts to safeguard the privacy of the information you provide to Company and will treat such information in accordance with Company's Privacy Policy, in no event will the information you provide to Company be deemed to be, confidential, create any fiduciary obligations for Company, or result in any liability for Company in the event that such information is accessed by third parties without Company's consent.

LIMITED LICENSE

Company grants you a limited, nonexclusive, non-transferable license, subject to these Terms, to access and use the Website, and the content, materials, information, and functionality available in connection therewith (collectively, the "Content") solely for information or other approved purposes as expressly permitted by Company from time to time.

 

Any other use of the Website or Content is expressly prohibited.

 

You will not copy, transmit, distribute, sell, resell, license, decompile, reverse engineer, disassemble, modify, publish, participate in the transfer or sale of, create derivative works from, perform, display, incorporate into another website, or in any other way exploit any of the Content or any derivative works thereof, in whole or in part for commercial or non-commercial purposes. Without limiting the foregoing, you will not frame or display the Website or Content (or any portion thereof) as part of any other website or any other work of authorship without the prior written permission of Company.

 

If you violate any portion of these Terms, your permission to access and use the Website may be suspended and/or terminated immediately pursuant to these Terms. In addition, we reserve the right to avail ourselves of all remedies available at law for any such violation. "Magic Feedback OÜ" and all logos related to the Services or displayed on the Website are either trademarks or registered marks of Company.

 

You may not copy, imitate or use them without Company's prior written consent. You will not, nor will you authorize or encourage any third party to

 

(i) use the Services to upload, transmit or otherwise distribute any content that is unlawful, defamatory, harassing, abusive, fraudulent, obscene, contains viruses, or is otherwise objectionable as reasonably determined by Company;

 

(ii) use any robot, spider, other automated devices, or manual process to monitor or copy any content from the Services.

THIRD-PARTY CONTENT

Company, its affiliates, and its Users may provide third party content on the Website and may provide links to web pages and content that are not owned or controlled by Company (collectively the "Third Party Content") as a service to those interested in this information. Company does not control, endorse, or adopt any Third Party Content and makes no representation or warranties of any kind regarding the Third Party Content, including but not limited to its accuracy or completeness. You acknowledge and agree that Company is not responsible or liable in any manner for any Third Party Content and undertakes no responsibility to update or review any Third-Party Content. You acknowledge that your use of such Third Party Content is at your own risk. Your business dealings or correspondence with, or participation in promotions of, any third parties, and any terms, conditions, warranties, or representations associated with such dealings or promotions, are solely between you and such third parties. Company is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or promotions or as the result of the presence of such Third Party Content on the Website.

APPLICABLE LAW AND JURISDICTION

You understand and accept that the relationship between you and Company shall be governed in all respects by the laws of the Republic of Estonia without regard to its conflict of law provisions.

 

If any provision of these Terms is held to be invalid, void due to contradicting law or for any reason unenforceable, such provisions shall be struck out and shall not affect the validity and enforceability of the remaining provisions.

 

Any disputes arising out of this Agreement shall be settled in Harju County Court pursuant to the laws of the Republic of Estonia.

 

Any dispute arising out of or related to these Terms is personal to you and you hereby agree that such dispute will not be brought as a class arbitration, class action or any other type of representative proceeding. There will be no class arbitration or arbitration in which individual attempts to resolve a dispute as a representative of another individual or group of individuals. Further, a dispute cannot be brought as a class or other type of representative action, whether within or outside of arbitration, or on behalf of any other individual or group of individuals.

LIMITATION OF LIABILITY

Company does not assume any liability for damages or losses related to the Website, including the use of any information made available on the Website. Company also shall not be held liable for the content of hyperlinks to Websites of third parties.

COMMUNICATION

You agree and acknowledge that all agreements, notices, disclosures and other communications that Company provides pursuant to these Terms, may be provided in electronic form.

 

If you have any questions regarding these Terms, you are welcome to contact us by email at farias@magicfeedback.io.

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