The easiest way to manage feedback
No more feedback all over the place. No more dependencies on manual work to stay up to date.
Welcome to the future of feedback management, where feedback is automatically unified in one place and categorized in real-time by AI. You will love it, and your teams will love you for it.
The future of feedback management is here, and it feels like having magical superpowers.
Mission
Managing user feedback is a dreadful task. But it shouldn’t be.
It feels great to learn new insights from user feedback. It’s the rush of excitement when you discover something unexpected. It’s the injection of confidence when you validate the direction you have chosen. Feedback is pure gold.
But it isn’t being treated like pure gold.
Feedback is scattered all over the place, and it keeps piling up. You try to keep up by remembering everything, but it becomes overwhelming. You keep explaining what’s inside of your head, but your team can’t really pick it up the same way.
So you have to manually organize and analyze all of your feedback. But it feels dreadful, rather than joy. Something you keep falling behind on. Like it’s dragging you down, not pulling you up
It’s time to change the way we manage user feedback. It’s time to modernize it. Make technology work for us. Turn everything upside down.
With Magic Feedback AI, we have done just that. It makes feedback a joy. It pulls you up. It gives your users a voice. It’s feedback management the way it should be – truly magical.
The founders
History
Hi, my name is Nima, and together with my co-founder, Fran, we built the solution we always wished we had.
Having spent the last 15 years building products in startups, scale-ups, and companies like Google, SAP, and Zalando, we always struggled with how to manage user feedback. It seemed that as long as manual processes were part of managing user feedback, it was doomed to fail.
So in 2023, when we saw the developments in the LLM space, we saw an opportunity to build something that could fix user feedback processes once and for all. Building something from the ground up that could eliminate the need for tedious manual processes and democratize access to insights from user feedback.
Best in class user feedback best practices
Get the best practices from 10+ years of experience working with user feedback across startups, scale-ups, and companies like Google. Receive a free e-book with step-by-step guides and examples.