How to guide
Discover deeper insights at scale with AI
Gain deeper insights into your customer feedback with AI-powered collection, analysis and actions.
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Your complete AI customer feedback platform
Automatically collect, analyze and take action on customer feedback with AI-powered solutions.
Collection
Use the power of AI surveys, forms and SDK to collect high quality customer feedback. Connect all your existing feedback sources in one place, with ease.
Analysis
Automatically analyze all your customer feedback and reviews with AI. Discover AI identified themes and pain points. Save hours manually tagging and categorizing - experience the power of AI analysis.
Action
Boost innovation in your teams through our platform and accelerate the pace of product development. Easily connect insights directly to features to help give your team context.
“Our feedback used to be scattered all over the place. Nobody had the full picture, and most of the feedback was inside someone's head. With Magic Feedback, we got everything into one place and took control of our feedback. It has allowed me to explain exactly what users want, and the user stories help engineers understand exactly what to build.”
-Maria Westergaard, CEO, Hint
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Collect customer feedback with AI
From third party integrations to AI surveys, forms and direct SDK integrations: Magic Feedback’s mission is to automate the collection of feedback.
We support all popular third party integrations. We would automatically connect all your existing customer feedback sources.
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Magic Survey improves the quality of survey responses. Our AI powered survey understand your respondents answers and asks real-time, open ended follow-up question.
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Magic Form collects high quality feedback in your native application in those crucial moments where quick and informed decisions matter.
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Magic SDK collects customer feedback directly from your system’s conversations, interactions, and much more.
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Automatically Analyze Customer Feedback
Uncover deeper customer insights at scale with our cutting-edge AI tool.
Magic Feedback makes it easy to analyze and categorize all your feedback automatically in real-time using AI.
Uncover market problems at a glance
See top feature requests and user stories.
Explore trends and do drill downs.
Magic Profiles make it easy to recruit participants and find the perfect interview candidates for any customer research. Understand your customer’s past behaviours.
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Build products users love
Make better product decisions faster with data-driven insights.
Magic Roadmap helps teams collaborate and align on priorities with deep insights into user stories.
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Get our guide on collecting customer feedback
Unlock your access to our tried and tested methods of collecting quality customer feedback. Complete with feedback questions examples. Unlock your access to our free e-book with step-by-step guides.
Provide your team with actionable insights
Streamline communication, enhance collaboration, and optimize performance.
Our Own AI model
We have our own ML models, on our own European servers. Your data never leaves our servers. Simple as that. The privacy of your customers private data is a non negotiable for us.
GDPR Compliant
We have our own ML models, on our own European servers. Your data never leaves our servers. Simple as that. The privacy of your customers private data is a non negotiable for us.
Built for scale
Building for scale is in our DNA. We collect and analyze your customer feedback at scale. It is because we are committed to delivering you deeper customer insights at your fingertips.
Finally, a solution that works at scale without any manual processes
Give stakeholders everything they need to make better decisions faster.
![[Video] Introducing Magic AI Surveys](/static/media/introducing_Magic_AI_Surveys_square.6238af673588af75a766.png)
How to guide
[Video] Introducing Magic AI Surveys
How to guide
How to build better products by creating a strong story
How to guide